SMMC: Volunteer

Thank you for your interest in volunteering with San Mateo Medical Center! Volunteers are an important part of our team, helping to support staff, enhance the patient experience, and bring smiles to those they meet.

Volunteer opportunities are available at our hospital and clinics in San Mateo, as well as our community clinics in  Daly City, Half Moon Bay, Redwood City, and South San Francisco. 

Please note: We have a limited number of volunteer opportunities and usually receive a large number of volunteer applications. We work hard to place everyone interested!

JOIN OUR VOLUNTEER PROGRAM!

We offer two types of volunteer programs at San Mateo Medical Center: Long Term and Seasonal.

Please see below for more information, including our upcoming Seasonal Volunteer application dates.

General Requirements for ALL Volunteer Programs

To be considered for either volunteer program, you must be able to volunteer a minimum of 4 hours per week. Holidays will be optional.   

Age Requirement
Volunteers must be age 15 or older. Parental/guardian consent is required.  

Long Term Volunteers

If are interested in our year-round volunteer program, click this link, and fill out our application.  

To be considered, year-round volunteers must complete up to 50 hours of volunteer service at our Wayfinding 2nd-floor welcome desk and can than complete the remaining time in one of our clinics, based on availability.  

We do not currently provide direct patient care or shadowing opportunities.  

Volunteer hours are based on availability.  

Seasonal Volunteers

Volunteers can volunteer for three months for 4-12 hours per week during our seasonal volunteer opportunities. Volunteers have the option to extend their volunteer services after the program ends.  

Requirements for seasonal volunteers are the same as those for long-term volunteers. 

We do not currently provide direct patient care or shadowing opportunities.

Seasonal Volunteer Application Dates

The Summer Program application opens 4/21/2024 and will close 4/27/2024. Candidates will be receive an email response by May 13, 2024.  

The Fall Program application opens 9/22/2024 and will close 9/28/2024. Candidates will receive an email response by October 7, 2024.  

The Spring Program application opens 1/26/2024 and will close 2/1/2024. Candidates will receive an email response by February 10, 2025.  

What to expect after applying  

A volunteer staff member will contact you one week after you apply to schedule an interview. Interviews will be held on Monday, Wednesday, and Friday between 7:00 AM and 3:30 PM and Tuesday and Thursday between 7:00 AM and 10:00 AM, and 2:00 PM and 6:00 PM. All interviews will be in groups and held virtually. 

Please allow 1-2 weeks for the volunteer team to determine final candidates for volunteer programs. 

What are the next steps if I’m accepted?  

If you are accepted into either a Long-term or Seasonal Volunteer Program, you will receive an email from a volunteer staff member with the following documents. You will have 2-3 weeks to complete and submit all required documents.

Failure to complete documents within the instructed time frame will result in disqualification from the program. Volunteers will be conditionally accepted to ensure all requirements are met.  

1. Welcome Letter with instructions. 
2. Confidentiality Statement  
3. Parents or Guardians of Youth Volunteer Application Applicant (Only for volunteers under 18)  
4. Consent for Health Screening – Youth (Only for volunteers under 18)  
5. Volunteer Health Clearance Checklist Click the link to view 
6. Annual TB Surveillance Form  
7. Declination for Hep B and Tdap  
8. Flu Form 2023-2024  
9. Flu Declination Form 2023-2024  Click the link to view 
10. ​You must submit a copy of all Health requirements listed above. 

Mandatory Volunteer Orientation

Orientation will be hosted in-person for all seasonal and year-round volunteers. If you are accepted into the program, you will receive orientation details in your Conditional Acceptance Letter.

You will be disqualified from the program if you do not attend orientation. 

Departments and Clinics Available

Volunteers will be assigned to departments in need of a volunteer. As a volunteer, you must be adaptable and willing to assist the assigned department. If you do not agree with your assigned department, you have the option to withdraw from the program. 

Questions/Concerns

If you have any questions, please email:  SMMC_Volunteer@smcgov.org 
We will get back to you within 24 hours.

You can also contact Bee Alonso, Volunteer Coordinator, at (650) 573-2797. Expect a call back by the end of the day. Bee’s office hours are Monday – Friday, 7:00AM – 3:30PM. 

For general questions about volunteering at SMMC, feel free to fill out the form below.